TERMS AND CONDITIONS
This agreement incorporates the terms and conditions for us to provide services to the Customers of this website and any person(s) availing services from us through this website shall be deemed to have read, understood and expressly accepted these terms and conditions, which shall govern the desired transaction or provision of such services by us for all purposes. All rights and liabilities of the Customers and/or us with respect to any services to be provided by us shall be restricted to the scope of this agreement. We reserves the right, in its sole discretion, to terminate the access to any or all our websites and the related services or any portion thereof at any time, without notice.
Acceptance of Agreement
The following terms and conditions apply to all Travel organized by Uni Travel Club For this purpose, the term “Travel” shall include any combination including all hotels, resorts, accommodations, excursions, tours, transfers etc, that have been organized on your behalf by Uni Travel Club.
If your booking includes accommodations and/or other services, provided by someone other than Uni Travel Club, then your contract shall be subject to the conditions set forth by that company. These conditions do not affect your statutory rights.
You or any member of your party may cancel all or part of your travel at any time, proved that the cancellation is made in writing to us by the person who made the original booking. You will receive a refund of the amount paid (excluding any amendment charge) less the cancellation fees specified below.
- Cancellation within 46 calendar days or more of your travel date – 50% refund to client.
- Cancellation Within 31 – 45 calendar days of your travel date – 25% refund to client.
- Cancellation within 15 -30 calendar days of your travel date – 15% refund to client.
- Cancellation less than 15 calendar days of your travel date – no refund to client.
Cancellation charge per booking is based on each individual hotel; each hotel offers different policies on cancellations. Please ask your agent for a copy of the cancellation policy for your hotel, airline or package prior to placing your booking.
If we amend you’re Booking
It is unlikely that we will have to amend your bookings. However, occasionally changes may become necessary which we reserve the right to make at any time. Most of these changes are minor and we will advise you at the earliest possible date.
Confirmed dates will be as shown on your booking. Should a material change become necessary, we will inform you as soon as reasonably possible by email, or text message. You may decide whether or not to accept the change, however you must accept or reject the proposed change in writing via email within 72 hours of notification, otherwise we will assume that you have accepted the proposed change.
Important Notice: We are not responsible for changes which arise as a result of events outside of our control, such as technical or maintenance problems with transportation, changes imposed by our partners, war or threat of war, civil strife, industrial disputes, natural disasters, bad weather or terrorist activity.
If we cancel you’re Booking
We reserve the right in any circumstance to cancel your booking. However, in no case will we cancel your booking less than 30 days prior to trip, unless it is for reasons outside of our control or for non-receipt of payment by you. If we do cancel you’re booking (other than for late or non-payment) we will offer you a full refund of all monies paid in respect of the booking.
Our obligations and those of our suppliers providing any service or facility involved in any part of your travel are to take reasonable skill and care to arrange for the provision of such services and facilities and, where we or our supplier is actually providing the service or facility, to provide them with reasonable skill and care. Compliance with any applicable regulatory requirements (such as, for example, those of the Civil Aviation Authority) will be proper performance of our, and our suppliers’, obligations. You must show that reasonable skill and care has not been used, if you wish to make any claim against us.
Conditions of Accommodations
When you book accommodations (whether provided or not) its availability or provision is subject to the ‘house rules’ of the hotel or other accommodation providing or undertaking to provide such accommodations.
Termination of your booking
We reserve the right in our absolute discretion to terminate your travel without notice should your behavior be such that it is likely in our opinion, to cause distress, damage, annoyance or danger to any other person. In such circumstances, no refund or compensation will be due to you.
No refund will be due to you in respect to the non-utilization of any part of the travel arrangements made for you, by Uni Travel Club.
We ensure that your travel arrangements go according to plan. However, if you have a complaint arising out of what we have agreed to provide for you, please let us know at the earliest possible opportunity. We can be reached 24 hr / 7 days by calling our main office at 1 (721) 553-6834. If a problem arises during your trip, please contact us immediately, so we can help you.